Qatar District Cooling Company (Qatar Cool) to Upgrade Itron MDM Solution to Improve Operational Efficiency and Customer Satisfaction
LIBERTY LAKE, Wash. — DATE — Itron, Inc. (NASDAQ: ITRI), which is innovating the way utilities and cities manage energy and water, announced today that it is collaborating with Qatar District Cooling Company (Qatar Cool), the leading district cooling company in Qatar, in the Arabian Peninsula, to enhance its thermal energy operations. Qatar Cool has upgraded its existing Itron data collection and meter data management (MDM) solution, EMMSYS MDM, with enhanced capabilities to help the utility enhance efficiency in its cooling system and increase customer satisfaction. The contract also includes deployment of 25,000 Itron thermal energy meters for cooling application and will be deployed in collaboration with Itron’s channel partner QIFEM (Qatar International First for Electromechanical Company).
Itron’s EMMSYS MDM solution is used for day-to-day network management and will help the utility increase customer awareness and satisfaction with access to detailed consumption reports and optional alerts for high cooling usage. The solution’s newly designed web interface will not only enable Qatar Cool field technicians to remotely access the data collection system, but its unified standard interface is user-friendly and easy to operate.
Within the upgraded EMMSYS MDM solution, the utility can perform detailed data analysis, build out work order management modules, create diagram and map overviews, enhance reporting and management, and easily connect with its billing system.
QIFEM and Itron’s work together dates back to 2009 when the two companies collaborated on a project that helped transform The Pearl-Qatar into a smart project with a complete end-to-end smart metering solution.
“Together with our channel partner QIFEM, we have provided on-site technical support for Qatar Cool’s smart metering deployment for the past 13 years. As Qatar Cool enters the next phase of its cooling journey, we look forward to working together to help the utility to enhance its system and streamline operations,” said Harald Joellenbeck, Itron’s vice president of heat and allocation.
Yasser Al Jaidah, Qatar Cool’s Chief Executive Officer, “Our 13-year relationship and collaboration with Itron has seen the advancement of technology which has yielded benefits for our customers and The upgrade will allow us to build upon the system and data to enhance our operations further, ensuring district cooling is at its optimum efficiency, which in turn will further reduce our carbon footprint. We look forward to our continued partnership with Itron and QIFEM.”
QIFEM spokesperson: Munther Koborsi (General Manager) It is a reason to be proud of the continued success in developing the cooling smart meter system in Pearl Qatar with our partner Itron® and according to our valued customer (Qatar Cool) desire to keep updating the smart meter data management system with the latest smart solution, to manage cooling smart meter data to provide a high level of service at technical and service levels.