loader image

Payment Options and Tariffs

Discover the available payment options to make paying your bills easier and more convenient. Visit our tariffs section, by scrolling down, to check the rates applicable to both residents and commercial properties in the Pearl Qatar. 

Payment Options

Available Payment Options

Cheque Deposit

You can deposit your Qatar Cool payment cheque in any QNB self-service cheque deposit ATM at Media Centrale or Lagoona Mall.

My Account

The Customer Portal allows you to comprehensively manage your account, view past payments and consumption and much more.
Sign in / Up here

Quick Pay

Quick Pay allows you to simply make a payment with your debit or credit card fast without hassle.
Pay now

QNB ATM

This payment option is available for all Qatar Cool customers at any QNB ATM in Qatar.

Cash Deposit

Make a cash deposit at any QNB branch, you will need your connection ID or invoice number which can be found in our 'property finder' or on your last bill.

Please inform our Customer Service via email of the deposit once complete.

Mobile App

Qatar Cool’s mobile App allows on the go access to your account anytime anywhere, to make payments, view your consumption and much more.
Download the App here

Bank Transfer

The bank transfer allows for an individual payment of a bill in person via your bank branch.

You will need your connection ID or invoice to complete the transfer, which can be found in our 'Property finder' or on your last bill.

Please inform our Customer Service team via email once the transfer has been completed.
Bank Details

CBQ Mobile App

Customers with a CBQ account can pay their bills via the CBQ banking App.

Consumption and Capacity Tariffs (TPQ)

Fees are per Ton of Refrigeration, use the Cooling Calculator to find your exact fees for your property type.

Capacity Charges

Residential
837.88 QAR Monthly
  • A fixed fee for the allocation of chilled water ​

Consumption Charges

Residential
0.3161 QAR Monthly
  • A flexible fee based on your Air Conditioning usage​

Capacity Charges

Commercial
1159.07 QAR Monthly
  • A fixed fee for the allocation of chilled water ​

Consumption Charges

Commercial
0.3161 QAR Monthly
  • A flexible fee based on your Air Conditioning usage​

Other Tariffs (TPQ)

These fees apply to all property types

Admin Fees

All Properties
10 QAR Monthly
  • A small processing fee for all customers ​

Meter Fees

All Properties
50 QAR Monthly
  • This fee is to ensure your meter is maintained​

Re-Connection Fee

All Properties
350 QAR one time
  • A fee to re-connect your service if disconnected

Activation Fee

All Properties
350 QAR One time
  • This fee is for customers entering a new Property​

Deposit Release Request Disclaimer

By submitting this request and the information related thereto to Qatar Cool, the Customer/you hereby understand, acknowledge, covenant and unconditionally agree that:

(i) You have the requisite power and authority to make this request. Qatar Cool assumes no liability or responsibility whatsoever in relation to the refund of the security deposit once the request is submitted and all information related thereto has been provided on Qatar Cool’s Website;

(ii) You affirm that all information provided is accurate to the best of your knowledge. You further understand and accept that Qatar Cool bears no responsibility or liability for any errors, inaccuracies, or omissions in the submitted information. Any consequences resulting from the accuracy or completeness of the information provided will be the sole responsibility of the customer;

(iii) The Security Deposit shall be returned without liability for interest;

(iv) Without prejudice to any other remedy, Qatar Cool reserves the right to return the security deposit minus any outstanding arrears or other amounts owed by the Customer under the Individual Cooling Service Agreement and/or the Cooling Services Agreement, as the case may be, for the satisfaction of customer’s obligations thereunder, if any.

To continue with your deposit release request, please select one of the 3 payment options below.