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Bill Explainer

We are transparent with our customers and ensure that they are equipped with the information needed to understand their cooling service and their bills alike.  Use the glowing orange dots below to understand each section of your cooling bill. 

Your
Address

Total
Amount 
due

Fixed amount as
per the allocated cooling load

A variable amount
based on your
consumption.

Admin & meter fees

Invoice
number

unique
12-digit
number

The due date is set for the
end of the current month.

An exclusive code
assigned to your property.

A  fixed amount billed
periodically as
per the cooling load.

Includes all payments
received & any
credits/debits allocated

Visit our payment option page
for the full options. 

A breakdown of
your Capacity 

Your meter reading
and consumption charge